Thursday 11 February 2021

Thinking Activity : one Night at the call center

 Hello readers! 


 Here on my blog.  This blog related  to chetan Bhagat's     book "  One Night @ the Call Center (ON@CC):


☆  Few Introduction about  Chetan Bhagat's One Night @ the Call Center (ON@CC):




Chetan Bhagat's "One Night @ the Call Center" (ON@CC) published in 2005, revolves around a group of six call center employees working in Connexions Call Center, Gurgaon, Haryana. It takes place during the span of one night. The six persons: Shyam, Vroom, Esha, Priyanka, Radhika, and Military Uncle pass through a very troublesome night. 



☆ Globalization and  Chetan Bhagat's One Night @ the Call Center (ON@CC) :


  Globalization conditions at the background against which the stories happen. Globalization has brought in new things that have changed the living conditions of the country and the individuals.To make the point clear and possibly encompassing, the paper approaches Bhagat's fictional  works mentioned in the title in a deductive way. First it talks about the aspects of globalization and there after relates them to the works under consideration. Cities and the urban zones are at the core of the development strategy of globalization. They are the grounds where all the factors conducive for globalization can handily come together and show results. In order to attain socio-economic political-cultural integration of the world's population, well developed cities are the demand of the time. Bhagat's fictions reflect the scene in globalizing cities in India. In his "One Night @ the Call Center"  we come across fast growing city structures like Gurgaon (Haryana), where now massive apartments and commercial malls are under construction, where people feel that they are moving through the maze of construction sites. Here there are long and broad highways, making travel easier. A number of efforts to remove infrastructural constraints in order to facilitate the process of globalization are underway.


Globalization has increased the pace of movement of people, goods and the economy across the national lines. Bhagat very comfortably depicts this atmosphere in the above cited works. There in we see people moving about quite frequently. The six people working in ON@CC are picked up by a call center's car every night from their respective homes in Delhi, and are dropped at their work place at Gurgaon, and vice-versa when their duty hours are over in morning. This commuting consumes near about five hours of their daily life. The Manager of the call centre, Bakshi, is almost dying to be promoted to work at Boston.


the economies of different countries can be seen to be pacing their ways with each other's help in a healthy manner.The young generation shown in both the fictions possesses a sense of competition, at the same time it is quite ambitious and wants to do everything that is possible to climb up the career ladder as higher as possible. In ON@CC the protagonist, Shyam Mehra, named in office as Sam Marcy, as it sounded to be a globally suited name, earlier worked in an ad agency but due to low payment he left the agency, and joined this call centre. Now Sam aspires to become a team leader from being merely an agent, so that he could prove himself as having guts and also become worthy to marry Priyanka. Shyam is a fine web designer. For the main bay of his company that dealt with the computer related problems of the US based customers he designs a trouble-shooting web site.Vroom, an ambitious youth, is also a trouble-shooter. In an effort to save the endangered job positions of the call center employees due to slack in the computer and software industry, Vroom subtly strikes upon an idea that he could scare the US based customers into calling them. Only that the customers were to be told that their PCs were hit by some virus, spread by evil forces, and only the experts of this company could save them out of this. Thus he buys time from the company authorities, and succeeds in saving the call centre from closing down. By the end both Shyam and Vroom decided to start their own web designing firm.


☆ Comment on Narrative structure of the novel. Compared with that of Life of Pi.


In both the novel's narrative structures are the same and the element of god is also there. In one night @ call center prologue and epilogue are very interesting one. In pie’s story pie has faith in god during his journey but then this idea deconstructs also. When we camped both novels at that time Life of pie was considered a classic novel rather than On@cc. Yan Martel had deep observation of India and he presented well even though he is not Indian like places, animal world, religions, schools etc. so on the other side we can find shallowness in ON@CC. ON@CC is known as ‘Dramedy’. Martel expresses the process of paradox well in his novel. Pie explained that ‘Maturity doesn’t come with age, it comes with experience’. When we look towards the end of the novels at that time we find that in Life of pie’s end is well projected with deep philosophy and in ON@CC the end is not much attractive and good. 






☆ Conclusion:

Thus the fictional works of Bhagat: One Night @ the Call Center & 2 States reflect the changing urban realities in globalizing India. Through these works Bhagat subtly portrays the fast growing cities and urban zones along with all the global factors, affecting the life, experience, dreams, and attitudes of today's youth. Bhagat very comfortably depicts women empowerment as one of the positive effects of globalization, at the sametime,consumerism, eroding values, and rising fears and anxieties of urban Indians as some of the negative offshoots of it can not escape his piercing observations. The works cited above can be considered as the subjective fictional stories of the changing urban.



Thank you...


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